Happy Clients That We Worked With
Happy Clients That We Worked With
Regularly review key performance indicators (KPIs) to assess the effectiveness.
Regularly review key performance indicators (KPIs) to assess the effectiveness.
© 2024
© 2024
AI-Powered Customer Support Agent Reduces Support Calls by 50% for Leading E-Commerce Brand 🛒
AI-Powered Customer Support Agent Reduces Support Calls by 50% for Leading E-Commerce Brand 🛒
A top e-commerce retailer enhanced customer service efficiency with an AI-driven calling agent, streamlining order inquiries, returns, and personalized engagement.
A top e-commerce retailer enhanced customer service efficiency with an AI-driven calling agent, streamlining order inquiries, returns, and personalized engagement.
Automated Order Status & Returns Processing
Customer support teams were overwhelmed with repetitive order tracking and return requests. AI now handles real-time order status updates and automated return processing, cutting support call volume by 50%.
Personalized Post-Purchase Engagement
AI-powered outbound calls provide proactive shipping updates, product setup guidance, and follow-up satisfaction surveys—boosting customer retention by 30%.
Seamless 24/7 Customer Support
The AI assistant answers FAQs about delivery times, refund policies, and product details, reducing wait times for live agents and increasing first-call resolution rates by 40%.
Data-Driven Insights for Enhanced Customer Experience
Every interaction is logged, helping the retailer improve inventory predictions, customer service strategies, and product recommendations—leading to a 20% increase in repeat purchases.
Automated Order Status & Returns Processing
Customer support teams were overwhelmed with repetitive order tracking and return requests. AI now handles real-time order status updates and automated return processing, cutting support call volume by 50%.
Personalized Post-Purchase Engagement
AI-powered outbound calls provide proactive shipping updates, product setup guidance, and follow-up satisfaction surveys—boosting customer retention by 30%.
Seamless 24/7 Customer Support
The AI assistant answers FAQs about delivery times, refund policies, and product details, reducing wait times for live agents and increasing first-call resolution rates by 40%.
Data-Driven Insights for Enhanced Customer Experience
Every interaction is logged, helping the retailer improve inventory predictions, customer service strategies, and product recommendations—leading to a 20% increase in repeat purchases.
Automated Order Status & Returns Processing
Customer support teams were overwhelmed with repetitive order tracking and return requests. AI now handles real-time order status updates and automated return processing, cutting support call volume by 50%.
Personalized Post-Purchase Engagement
AI-powered outbound calls provide proactive shipping updates, product setup guidance, and follow-up satisfaction surveys—boosting customer retention by 30%.
Seamless 24/7 Customer Support
The AI assistant answers FAQs about delivery times, refund policies, and product details, reducing wait times for live agents and increasing first-call resolution rates by 40%.
Data-Driven Insights for Enhanced Customer Experience
Every interaction is logged, helping the retailer improve inventory predictions, customer service strategies, and product recommendations—leading to a 20% increase in repeat purchases.
Project details
Client
5.11 Tactical
Industry
Online Retail
Services
AI Customer Support Bot
Tools
Make | Magento | Retell
Start Date
Apr 4, 2024
End Date
May 4, 2024
Project details
Client
5.11 Tactical
Industry
Online Retail
Services
AI Customer Support Bot
Tools
Make | Magento | Retell
Start Date
Apr 4, 2024
End Date
May 4, 2024
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Our brand tenders and marketing mixologists always serve up unique, design websites.